Consider changing the storage location; the current storage location is either too warm, or it gets too much direct sunlight. Can I still use it, if it's melted? ABSOLUTELY! Our product's fragility only highlights its versatility. The moisturizer works the same regardless of the consistency.

Store it in a cool, dry place away from direct sunlight and heat. If it softens or melts, that’s okay — the product still works the same. Just move it to a cooler spot.